General Program Information
- What is affiliate marketing?
An affiliate program is a revenue sharing program where the affiliate (that is you!) drives traffic to a merchant's website (that is us!) in exchange for referral commissions. When a visitor to your site, social media accounts or email list clicks on the affiliate link to our site and completes a purchase, you get a commission on any products they buy!
We have partnered with Pepperjam to provide our affiliates with tracking, reporting and prompt monthly payments.
Once you sign up for and are accepted to our program, you will be taken to the Pepperjam site where you will create your own personal and secure account. Here you can log in at any time to get our banners and links, find out about commissions you earned and even learn about how many impressions and clicks each of your links has received.
- What is Pineapple Clothing affiliate program? How does it work?
The Pineapple Clothing Affiliate Program allows you to make money by referring customers to purchase any of Pineapple Clothing’s products. You earn commission by placing links, banners and product reviews on your website, social media accounts, video channels or email list that directs buyers to the Pineapple Clothing’s website. Each time you refer a customer to us, and that customer makes a purchase, you earn a commission. In every calendar month you will receive your commission payments via the payment option you selected on your Pepperjam account.
- What is Pepperjam?
Pepperjam is one of the most highly awarded affiliate networks in the world. In addition to its expertise as a market leader in the affiliate industry, the company provides tracking, reporting, and real-time commission statements for our affiliate program, along with an on-time and accurate payment to its affiliate members.
- How do I get started? Or how do I join Pineapple Clothing’s affiliate program?
Step 1: Sign up as an Affiliate on Pepperjam! Once you have an account or if you already have a Pepperjam affiliate account, CLICK HERE to become a Pineapple Clothing affiliate!
Step 2: We manually review all applications within 2 business days. Once your application is approved, we will send you setup instructions as well as banners and text links that you can put on your web site.
Step 3: Collect your commissions and be one happy fellow.
- Does it cost me anything to become a Pineapple Clothing affiliate?
It is free to join our Affiliate Program. If you are an active affiliate, all you need to do is keep linking, sending qualified sales and collect your commissions.
- What are cookies, and why are they important?
Cookies are used to track a user’s web activity. In the event a user clicks a link on your site featuring our affiliate offer, a cookie will be placed on their computer. If your referral did not purchase immediately, the cookie will be used to identify that user to your affiliate account for the next 30 days. Should they return to Pineapple Clothing website and purchase any of our services in that 30-day period you will receive credit for the referral.
- What is an affiliate disclosure?
Affiliates should adhere to the instructions from the Federal Trade Commission (FTC) regarding the testimonials and reviews. An individual policy for all reviews and testimonials on products provided by Pineapple Clothing, as well as social networks, forums, blogs etc. must be present at the affiliate websites. According to FTC, "a connection between the endorser and the seller of the advertised product", if there is any, must be "fully disclosed". You can read more on FTC’s ruling here.
- Are websites outside the United States eligible for the affiliate program?
Absolutely. We welcome applications to our affiliate program from most countries.
- I operate more than one website. Can I still join this affiliate program?
Yes. You're welcome to promote Pineapple Clothing across all your websites. The more links and banners you place on your websites, the more qualified sales you are likely to send us and this should translate into a higher conversions and commissions.
- Do I receive any discounts on Pineapple Clothing since I am an affiliate?
No, you will not receive any credit when making a purchase through your own affiliate link.
- Is my website or blog eligible for the affiliate program?
Most blogs and websites qualify to participate in the affiliate program, but we prefer sites that targets our audience to ensure high quality conversions. However, we reserve the right to refuse affiliate application to a website or revoke your affiliation at any time, if we determine that your website contains objectionable material.
- What are my responsibilities as a Pineapple Clothing Affiliate?
You are responsible to update creatives on your site once offers expire and to promote Pineapple Clothing in a respectable manner. All Pineapple Clothing affiliates must abide by the terms and conditions of the Affiliate Program Agreement.
- Whom should I contact if I have questions about the Pineapple Clothing affiliate program?
If you have any questions or concerns about the affiliate program send us an email at affiliates@pineappleclothing.com. We will get back to you within 48 hours.
- How do I manage my account information?
You can manage all your account settings in your Pepperjam Account Dashboard. Here you can update most of your account information, such as e-mail address, mailing and payment information, and username/password, among others.
- Do I earn commission on the tax costs of a product?
No. You only earn commission on the net price of the product after discounts, shipping and tax costs are applied.
Setting Up Links
- After I join the affiliate program, how do I get the ads and links to put onto my site?
After being accepted into our program, you can log into your Pepperjam affiliate account. Once you log in, follow these steps:
- Click the “Creatives” tab and then choose and click what type of creative you want to use e.g. banner, text link, coupon, etc.
- Select “Pineapple Clothing” in the Select Advertiser box and click “Filter” button.
- Choose the Creative you want to choose among the options and the click the “Get Code” button.
- A pop-up box will show up. Copy and paste to your website the “Tracking URL” if you only need the affiliate link. Copy and paste to your website the “Text Link Code” if you need the HTML code.
- How do I build links for specific page?
- Click the “Creatives” tab and then choose and click “Generic”
- Select “Pineapple Clothing” in the “Select Advertiser” box, click “Deep Linking” and click “Yes” and then click “Filter” button
- Click “Code Options”. On the dropdown of “Website Tracking” box, select the website you want to use. On the “Override Destination URL” paste the URL of the page you want to create a link of. Then click the “Apply Options” box.
- Copy and paste the link.
- How do I build links for specific product?
- Click the “Creatives” tab and then choose and click “Products”
- Select “Pineapple Clothing” in the “Select Advertiser” box and click “Filter” button
- Choose the Product you want to choose among the options and the click the “Get Code” button.
- A pop-up box will show up. Copy and paste to your website the “Tracking URL” if you only need the affiliate link. Copy and paste to your website the “Text Link Code” if you need the HTML code.
- Where may I place these affiliate links on my site?
You should place your affiliate links where they are easy for your visitors to find — your website’s home page, navigation bar, and any other high-traffic areas. By placing the links on easily accessed locations, visitors will be more likely to click on your links and make a purchase.
- How often should I update my links?
You should update links frequently. We are constantly adding new links that fit the interests of your visitors.
Sales and Commission
- How much can I earn?
That is completely up to you. There is no cap on your commission earnings. We can help if you need something specific to promote Pineapple Clothing your way, but your profit potential completely depends on your sales. Our standard commission rate is 10% for every sale you make.
- How do I know how much commission I have earned?
Simply login to your Pepperjam account to see your lifetime earnings, monthly earnings, and earnings that are to be paid out in the next month. The stats will update every hour.
- When and how do I receive my commission payment?
Commission payments come directly from Pepperjam, not from Pineapple Clothing. Payments are sent out via Check, Direct Deposit or Paypal. If the payment method is check or direct deposit the publisher will need to log into their account to make sure the address on file is correct for checks or enter the bank account information for direct deposit. Direct deposit or check payment methods cannot be enabled for publishers who’s accounts are not set up in USD.
Publishers are paid out around the 1st and 15th of each month, as long as they have accrued at least $25 in locked commission. Due to processing times, we suggest waiting at least a week after your payment was issued. If you still have not received your payment by that point, we can reissue your payment for you.
- What about sales cancellations?
If a user cancel their order within 30 days and asked for a refund, or if credit card charges are reversed due to a dispute or credit card fraud, your account will be debited for any commission earned on that transaction.
- How can I monitor my sales?
You can monitor your sales by accessing reports as often as you like through your Pepperjam Account Manager.
- Who processes orders and handles customer service?
Pineapple Clothing handles all order processing and customer service for the customers that you refer to our sites. All you must do is place links on your site.
- How will Pineapple Clothing know that the orders came from my site?
All links from your sites to our site contain a unique identifier (your affiliate ID) so that every time a user comes to us via your site, we know to credit you when a purchase is made.
- How often can I run reports?
You can run reports daily if you wish. Your Pepperjam Account Manager is updated daily with the latest information about your site.
